Known for its innovation and use of cutting-edge technology to deliver the best, Aakash Educational Services Limited (AESL), India’s leader in test preparatory services, has introduced MIRA – an Artificial Intelligence enabled one-stop solution for its employees for query resolution– through an innovative knowledge management tool.
MIRA has been integrated with AESL’s internal systems, from SAP and Oracle to Workday and ADP and it can not only answer employees’ general questions, but can also provide access to information such as pay stubs and income tax.
MIRA is programmed to respond to any queries 24×7 with just a text. The hi-tech tool helps to find knowledge articles that are personalized and relevant – including FAQs, policies, videos, guides and deep links to further information instantly. The information can be accessed by all the AESL employees. Through this app, nearly 6500 AESL employees will be benefited and will have insights into medical aids, training programmes, transfers, in-house events, etc.
For an employee, MIRA will help to replace day-to-day emails and other applications. Through this service, employees can explore policies, new company guidelines, create HR-related requests and track them to closure. The tool can be used on desktop, mobile, or even directly through MS Teams, Whatsapp and Google Chats by scanning a simple QR code. In addition to these access points, the tool will carefully evaluate the employees’ feedback and experience to better the services.
Commenting on the launch of MIRA, Sachin Saxena, CHRO, Aakash Educational Services Limited, said, “Tools and technology seldom come under the spotlight in discussions of employee experience, but in fact, they are a critical component of keeping them satisfied at work. With automation having such clear benefits in ease of access to information, convenience in making queries or requests, and most importantly, speed in getting the queries resolved, it is for this very reason that we have introduced MIRA for our employees. As a forward-looking organization that has thrived through innovation and cutting-edge technology, we are committed to adopting tools and technologies that assist in improving your experience as an employee, partner, and contributor to the success of AESL. MIRA will keep evolving with time allowing employees to access all basic and HR-related information, policies and latest news all in one place.”
more recommended stories
O.P. Jindal Global University holds Kerala Sustainability Conclave
THIRUVANANTHAPURAM:The Sustainable Development Report (SDR) 2021.
TeamLease EdTech and Worker Union Support Partners
NEW DELHI:This International Workers Day (Labour.
Nikhil Agarwal from IIIT Bangalore & His Team Win AI in Fashion and Design Hackathon
BENGALURU:Nikhil Agarwal from IIIT Bangalore along.
Chitkara University Dominates Times Higher Education World University Rankings-2022
CHANDIGARH:Chitkara University has been ranked 4th.
Now Physically, Socially Challenged Persons can Achieve a Successful Career in Cybersecurity
BENGALURU:Cybersecurity is a challenge faced by.
BYJU’S to Make Quality Education Accessible to Children from Underserved Backgrounds
KOCHI:In an effort to positively impact.
IIM Kozhikode Silver Jubilee Year sees Nearly 1000 Students Graduate
KOZHIKODE:The Indian Institute of Management Kozhikode.
ACCA Launches Certificate Course in Machine Learning and Python
MUMBAI:Staying true to its finance ethos,.
Students Learn Colourful, Trendy Tie & Dye Art
BENGALURU:Come Summer and the cool Tie.
Intersight Launches Overseas Education for Indian Students
KOCHI:Intersight, the most preferred tourism destination.