Several banks, including state-owned State Bank of India, have recalled a number of cards while many others blocked the ones suspected to have been compromised and asked their customers to change their PINs.
The government has sought a report on the debit card data compromise issue, finance minister Arun Jaitley said on Friday, adding that the idea was to contain any damage caused by the feared breach.
Economic affairs secretary Shaktikanta Das, too, promised swift action and said there was no need to panic over the incident that affected more than 32 lakh cards.
“Customers should not panic because these hackings are done through computer and trail can easily be reached… they should not be alarmed. Whatever action has to be taken, it will be done with speed,” Das said on the sidelines of an event in New Delhi.
In the biggest ever security breach affecting the Indian banking sector, 32 lakh debit cards of various public and private sector banks are feared to have been “compromised” by cyber malware attack in some ATM systems.
Several banks, including state-owned State Bank of India, have recalled a number of cards while many others blocked the ones suspected to have been compromised and asked their customers to change their PINs (personal identification number) before use.
Fraudulent withdrawals have been reported from 19 banks so far while complaints have been received from a few banks that their customers’ cards were used fraudulently abroad, mainly in China and the US while the customers were in India.
On Thursday, department of financial services additional secretary GC Murmu said only about 0.5% of the total debit card details were compromised while the remaining 99.5% cards are completely safe and bank customers should not panic.
There are around 60 crore debit cards operational in India, of which 19 crore are indigenously developed by RuPay while the rest are Visa- and Master Card-enabled.
“Since the data compromise took place from specific machines within a part
icular time period, it is just a limited issue and banks have asked their affected customers to replace their card or change their PIN,” Murmu had said, adding that other cards are not affected at all.
The ubmrella body of all retail payments system in India — the National Payments Corporation of India — said all affected banks have been alerted by card networks.
Of the 32 lakh cards affected due to the malware function, 6,00,000 were RuPay enabled ones.
Complaints of fraudulent withdrawals have come from 641 customers and the total amount involved is Rs 1.3 crore as reported by various affected banks, NPCI said in a statement.
Talking about India-Germany relations, Das said various development agencies from Germany have committed 1.1 billion euro to be spent over the next year.
Funding is being done in the area, which is a priority for the government like renewal energy, Clean India and Clean Ganga, he further said.
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