PUNE:
After achieving a robust volume growth over the past 4 years, Mahindra’s Truck and Bus Business today inaugurated its state-of-the-art 3S dealership in Hisar, Haryana. With 5 service bays, the facility can service more than 6 vehicles per day while also providing driver lodging, 24-hour breakdown assistance, and AdBlue availability. Speaking on the occasion, Vinod Sahay, President – Trucks, Buses & Construction Equipment, Member of Group Executive Board, said, & Delighted to inaugurate our new state-of-the-art dealership in Hisar. M/s J K Automart becomes the 97th dealership of Mahindra Trucks and Buses. Together, Mahindra Trucks and Buses and SML now have 203 dealerships, 137 2S dealerships, and 273 authorized workshops for trucks and buses across the country, providing world-class customer care to our valued customers. The Mahindra Group now holds close to 7% market share in trucks and buses, with a 24% market share in I & LCV buses. We are targeting to increase our market share to 10-12% by FY31 and over 20% by FY36.
Dr. Venkat Srinivas, Business Head – Mahindra Trucks, Buses & Construction Equipment, added, “Our obsession with customer-centricity has driven us towards creating disruptive value propositions for our customers. Be it the guaranteed higher mileage of our entire product range, or the most advanced telematics solution – iMAXX, which gives the fleet owners complete control over their transport business, or a rapidly growing network of dealerships and other formats of after-sales support paraphernalia, we are committed to imparting the best customer experience in the Indian Commercial vehicle industry.
Mahindra BLAZO X, FURIO, OPTIMO, and JAYO are the only CV truck range in India that are backed with double service guarantees – back on road in 48 hours, else the Company will pay the customer Rs. 1000/- per day, and guaranteed turnaround of vehicle in 36 hours at the dealer workshop or company will pay 3000/- per day. Continuous product innovation and obsession with customer centricity is at the core of MTB, which has made these guarantees possible.
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