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Airtel Strengthens its Retail Footprint in Thiruvananthapuram

In Trivandrum
February 06, 2024

Bharti Airtel, one of India’s leading telecommunications service providers, today, announced that it has launched four new, next-gen Company owned stores in the city of Thiruvananthapuram.  The new stores that have come up in Kazhakootam, MG Road, Pettah& Peyad will strengthen Airtel’s retail presence and will offer unparalleled service experience to customers. The stores will also showcase Airtel’s cutting-edge technologies across its portfolio.
Designed around the theme of creating excellence and winning customers for life, these neighborhood stores will display the entire range of Airtel’s offerings including Xstream, Xsafe, 5G Plus etc. With a vision to deliver unparalleled service experience, the store-staff, referred to as ‘Airtel Friends’ are trained to address and resolve customer queries across all of Airtel’s portfolio including mobile, broadband and DTH.
Commenting on the expansion, Amit Gupta, COO- Kerala, Bharti Airtel, said, “Customer obsession continues to be the core tenet driving us at Airtel as we embark on a massive retail expansion in the state of Kerala.As a one-stop-shop for all customer needs, these neighborhood stores will offer an exhaustive range of services including mobile, broadband, DTH, etc. The state of Kerala continues to be a big focus market for us and we will continue to invest in this
Airtel has been ramping up its offline presence over the past couple of years, fortifying its retail presence in the country. The company currently has 1500 stores nationally.