MUMBAI:
Bank of Baroda, country’s third-largest public sector bank, has been recognized and awarded the `Top Performing Bank’ award. The Bank also bagged awards across four other categories.
The event was organized, through a virtual conference, by the Indian Banks’ Association, Mumbai on 9 th September 2020, for “Launch of Doorstep Banking Services and Declaration of EASE 2.0 Index Results”. The awards were given to the Banks for their stellar performance during the past year in gracious presence of the Finance Minister, Nirmala Sitharaman.
Bank of Baroda has been ranked FIRST in the categories of “Responsible Banking” and “Deepening Financial Inclusion and Digitization”. In addition to this, the Bank has also secured the second place in ‘Governance & HR’ and third place in ‘Customer Responsiveness’ categories, which is a testament to the Bank’s commitment to imbibe best standards of banking to serve its customers and stakeholders.
On the achievement made by the Bank, Sanjiv Chadha, MD & CEO, Bank of Baroda said, “EASE reforms agenda has contributed immensely towards the Bank’s journey in achieving operational efficiency in all areas of operations and helping the Bank in providing an enhanced experience to its customers. The reforms not only resulted into ease of operations to Bank’s customers but also opened new vistas for the organizational growth. The Bank became more responsive to the customers’ needs and more responsible towards serving the cause of its stakeholders.”
Chadha further added, “EASE reforms helped the Bank in embarking upon the next phase of banking with higher standards”. He acknowledged the team efforts made by all the staff members of the Bank, and support received from all the customers, government and other stakeholders in making it possible for the Bank to register the flagship achievement.”
